Privacy Policy

Effective as of May 25, 2018. This Privacy Policy was last updated/reviewed on July 2, 2024

Introduction

BlacklerRoberts Ltd (the “data controller”) is committed to protecting your privacy and personal data, and complies with the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.  This Privacy Policy relates to our use of any personal data we collect from you directly, or indirectly via third party data providers, covering individuals who:

  • Visit our website www.blacklerroberts.com
  • Use our products and services
  • Contact us concerning our products and services
  • Attend or register to attend our events (including online events) or other events which BlacklerRoberts Ltd participates
  • Supply products or services to BlacklerRoberts Ltd
  • Have applied to work for BlacklerRoberts Ltd, or are current or former employees of BlacklerRoberts Ltd, or have contracted to work for or on behalf of BlacklerRoberts Ltd

This Privacy Policy will explain the following:

  • Personal data we may be collect about you
  • How BlacklerRoberts Ltd will use this personal data
  • When BlacklerRoberts Ltd may use this personal data to contact you
  • How long your personal data will be retained
  • How this personal data may be shared with other parties
  • How your personal data will be kept secure
  • Your rights regarding the personal data you provide to us
  • The use of cookies on the BlacklerRoberts Ltd websites
  • How to contact us

In this policy, “personal data” means “information relating to an identified or identifiable natural person”. An “identifiable person” is “one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity”.

BlacklerRoberts Ltd encourages you to review the privacy statements of websites you choose to link to from BlacklerRoberts Ltd, so that you can understand how those websites collect, use and share your information. BlacklerRoberts Ltd is not responsible for the privacy statements or other content on websites outside of the BlacklerRoberts Ltd website.

Personal data we may collect about you

Information that you provide to us

  1. Users of our products and services

BlacklerRoberts Ltd collects personal data from you when you use our products or services, including name, email address, postal address, telephone number, company name and job title.

We will use this personal data:

  • To carry out obligations arising from delivering our products and services. The lawful basis for processing your personal data for this purpose will be “contractual need”.
  • To send you personalised communications which you have requested or may be of interest to you. These may include information about webinars, events, surveys, products and service developments. The lawful basis for processing your personal data for this purpose will be “legitimate interest” as BlacklerRoberts Ltd will benefit from the continued relationship with you.

2. Individuals contacting us concerning our products and services

BlacklerRoberts Ltd collects personal data from you when you when you contact us about our products or services, including name, email address, postal address, telephone number, company name and job title.

We will use this personal data:

  • To send you personalised communications which you have requested or may be of interest to you. These may include information about webinars, events, surveys, products and service developments. The lawful basis for processing your personal data for this purpose will be “legitimate interest” as BlacklerRoberts Ltd will benefit from the continued relationship with you.

3. Attendees or registrants to attend our events (including online events) or other events which BlacklerRoberts Ltd participates

BlacklerRoberts Ltd collects personal data from you when you when you register or attend an event in which BlacklerRoberts participates, including name, email address, postal address, telephone number, company name and job title.

We will use this personal data:

  • To carry out obligations arising from being a registered attendee of our event or other events in which BlacklerRoberts Ltd participates. The lawful basis for processing your personal data for this purpose will be “legitimate interest” as this will allow BlacklerRoberts Ltd to manage and deliver events on topics requested by you.
  • To send you personalised communications which you have requested or may be of interest to you. These may include information about webinars, events, surveys, products and service developments. The lawful basis for processing your personal data for this purpose will be “legitimate interest” as BlacklerRoberts Ltd will benefit from the continued relationship with you.

4. Companies who supply products or services to BlacklerRoberts Ltd

BlacklerRoberts Ltd collects personal data from you when you when you supply products or services to BlacklerRoberts, including name, email address, postal address, telephone number, company name and job title.

We will use this personal data:

  • To carry out obligations arising from you providing us products or services. The lawful basis for processing your personal data for this purpose will be “contractual need”.

5. Individuals who have applied to work for BlacklerRoberts Ltd

BlacklerRoberts Ltd collects personal data from you when you apply to work for BlacklerRoberts Ltd, including name, email address, postal address, telephone number, employment history, education history and details of referees.

We will use this personal data:

  • To complete the interview process we will use your personal data to communicate with you, complete background checks where permitted by law and manage you application through the interview selection process. The lawful basis for processing your personal data for this purpose will be “contractual need”.

6. Individuals who are current or former employees of BlacklerRoberts Ltd or have contracted to work for or on behalf of BlacklerRoberts Ltd

BlacklerRoberts Ltd collects personal data from you when you work for BlacklerRoberts Ltd, including name, email address, postal address, telephone number, date of birth, employee identification number, bank details, national insurance number, emergency contact details and children’s name and date birth (for health cover purposes).

We will use this personal data:

  • To enable us to employ, pay and manage your work. The lawful basis for processing your personal data for this purpose will be “contractual need”.
  • In case of emergencies when we will utilise your emergency contact details. The lawful basis for processing your personal data for this purpose will be in the employees “vital interests”.
  • To comply with applicable tax, employment and health and safety laws. The lawful basis for processing your personal data for this purpose will be “compliance with legal obligations”.

Information provided to us by third parties

  1. Visitors to our website

When someone visits our site www.blacklerroberts.com we use third party services, Google Analytics, to collect details of website traffic and visitor information. This includes browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. For full detailed information about the use of cookies on our website, please see the section “How we use cookies”.

We use the website traffic and visitor information to improve our understanding of the use of the BlacklerRoberts Ltd website. The lawful basis for processing your personal data for this purpose will be “legitimate interest” as BlacklerRoberts Ltd will benefit from providing relevant and personalised content which will enhance your understanding of our products and services.

How long will you retain my personal data for?

We will retain and process your personal data as long as is needed to provide the products and services you are using, or to comply with our legal obligations.

For personal data used by us for our own direct marketing purposes, we will retain the data whilst accurate, with the personal data erased if no engagement (no response to emails and campaigns) is received after 5 years from the final point of engagement.

How will my personal data be shared?

We share information, including personal data, with our third-party service providers that we use to provide hosting for and maintenance of our websites, event management, customer relationship management, payment processing, support, accounts, analytics and other services for us. We do not permit our third party service providers to use the personal data that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

To facilitate these services the personal data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA), in order to conduct our business operations. In such cases a data processing agreement will be in place with the data processors and third parties to ensure your personal data is processed in accordance with the Data Protection Act.

BlacklerRoberts Ltd does not sell, rent or lease its own non-commercial customer lists to third parties.

BlacklerRoberts Ltd will in certain circumstances disclose your personal data, if required to do so by law or in the good faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on BlacklerRoberts Ltd.
  • Protect and defend the rights or property of BlacklerRoberts Ltd.
  • To protect the personal safety of users of BlacklerRoberts Ltd or the public

How is my personal data kept secure?

BlacklerRoberts Ltd is committed to protecting the security of your personal data. We will use a variety of security technologies and procedures to protect your personal data from unauthorised access, use or disclosure.

What are my choices with my personal data?

BlacklerRoberts Ltd is committed to providing you with control on how your data is used and processed. You can review, edit or delete your personal data free of charge by contacting us directly at dpo@blacklerroberts.com, by telephone or via postal communication to the contact details provided in the section Contact Us.

Your rights concerning your personal data are:

  • You can ask about the personal data we hold about you and we will show you, free of charge.
  • You can request your personal data is corrected and we will update the details and inform you when completed, free of charge.
  • You can object to your data being processed and we will stop processing your data, once no longer required for performance of contract or legal obligations, free of charge.
  • You can object to receiving direct marketing communications from us and we will stop all communications, free of charge.
  • You can ask for your personal data to be erased, once no longer required for performance of contract or legal obligations, which we will complete, free of charge.

How we use cookies

BlacklerRoberts Ltd use “cookies” to help improve our understanding of the use of the BlacklerRoberts Ltd website, by enabling us to analyse data about web page traffic and improve our website in order to tailor it to customer needs.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies can be read by a web server in the domain that issued the cookie to you.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can control the use of cookies at the individual browser level. If you elect not to activate the cookie or to later disable cookies, you may still visit our website, but your ability to use some features or areas of the website may be limited. For instructions on how to control, disable or delete cookies for your browser, please visit www.aboutcookies.org

Your right to lodge a complaint with ICO

You have the right to lodge a complaint with the Information Commissioner Office (www.ico.org.uk)

Changes to this policy

BlacklerRoberts Ltd will occasionally update this privacy policy to reflect company and customer feedback. BlacklerRoberts Ltd encourages you to periodically review this policy to be informed of how BlacklerRoberts Ltd is protecting your information.

Contact Us

BlacklerRoberts Ltd welcomes your comments regarding this privacy policy or about BlacklerRoberts Ltd’s privacy practices. Please contact us by email at dpo@blacklerroberts.com, or telephone at

+44 (0)792 077 2992, or contact us at:

FAO: Data Protection Office

BlacklerRoberts Ltd

Sea Call

Cliff Road

Wembury

Plymouth

PL9 0HW

United Kingdom